10400 Terms & Conditions of Platform Use
Please read this document carefully before using 10400's services. By registering or using this platform, you agree to be bound by all terms stated herein.
1. Acceptance of Terms
By accessing, registering for, or using any part of the 10400 platform — whether via the website or mobile app — you confirm that you have read, understood, and agreed to be fully and unconditionally bound by these Terms & Conditions. This acceptance takes effect immediately upon your first use of any platform feature.
If you do not agree with any part of these terms, you are not permitted to use the 10400 platform in any capacity. Continued use of the platform following any amendments to the terms will be deemed as your acceptance of the updated terms.
These terms constitute a valid and binding agreement between you as the user and the 10400 management. You must be at least 18 years of age to register and use the services provided. 10400 reserves the right to request proof of age at any time to ensure compliance with this minimum age requirement.
The 10400 platform is designed exclusively for adults in Malaysia who choose to use online entertainment services voluntarily. You acknowledge that you are using this platform of your own free will and bear full responsibility for any decisions made while using our services.
2. Account Registration & Security
Each user is permitted to hold only one active account on the 10400 platform. Registering multiple accounts under the same individual is strictly prohibited and may result in the closure of all associated accounts, along with the forfeiture of any balances or bonuses held within those accounts, without compensation.
During registration, you are required to provide truthful, accurate, and complete information, including your full name, date of birth, a valid email address, and phone number. 10400 reserves the right to verify this information through an identity verification (KYC) process at any time, particularly before processing withdrawals that exceed the specified limits.
You are solely responsible for maintaining the confidentiality of your account password and must not share your login credentials with anyone. All activity that occurs under your account is deemed to have been authorised by you, and 10400 will not be held liable for any losses resulting from unauthorised access caused by your own negligence.
If you suspect your account has been accessed by an unauthorised party or notice any suspicious activity, please contact our support team immediately at [email protected]. 10400 will take reasonable steps to protect your account once we have been informed of the security incident.
3. User Responsibilities & Rules
As a 10400 user, you agree to use this platform solely for lawful purposes and within the boundaries of applicable laws in Malaysia. You acknowledge that you bear full responsibility for all actions carried out through your account while using this platform.
The following activities are strictly prohibited and may result in account suspension or closure, as well as appropriate legal action:
- Using automated software, bots, scripts, or any unauthorized methods to access or manipulate the platform.
- Sharing or transferring your account to others without written permission from 10400.
- Engaging in fraud, collusion, or any activity intended to deceive the platform or other users.
- Using another person's credit card, bank account, or payment method without the account owner's authorisation.
- Uploading or distributing content that is obscene, harmful, defamatory, or unlawful.
- Attempting to hack, attack, or disrupt the servers and infrastructure of the 10400 platform.
10400 reserves the right to investigate any activity suspected of violating these terms and to take appropriate action, including reporting to the relevant authorities in Malaysia. We also reserve the right to hold any funds associated with suspected fraudulent activity for the duration of the investigation.
4. Payments, Deposits & Withdrawals
All financial transactions on the 10400 platform are conducted in Malaysian Ringgit (MYR). You are responsible for ensuring that the payment method you use is legitimate and registered in your own name. 10400 is not liable for any charges or fees imposed by your bank or third-party payment providers when processing your transactions.
Every successful deposit will be credited to your account within the timeframe specified by your chosen payment method. Withdrawal requests will be processed in accordance with the current withdrawal policy, which may be updated from time to time. 10400 reserves the right to delay or reject any withdrawal request suspected of being linked to fraudulent activity or that does not meet the required KYC compliance standards.
Any bonuses or promotional credits issued by 10400 are subject to separate bonus terms, which are clearly stated in each promotional offer. Users are required to fulfil the specified rollover requirements before withdrawing any bonus-related funds. Bonuses obtained through fraudulent means or misuse will be voided in full without prior notice.
To avoid delays in withdrawal processing, please ensure your bank account details are accurate and up to date. 10400 will not be held responsible for any delays or failed withdrawals caused by incorrect information provided by the user during registration or profile updates.
5. Liability Limits, Account Policies & Intellectual Property
Limitation of Liability
10400 is not liable for any direct, indirect, consequential, or punitive damages arising from the use or inability to use this platform, including but not limited to service interruptions, data loss, technical errors, or internet connectivity issues. The platform is provided "as is" and 10400 makes no express or implied warranties regarding the suitability, reliability, or accuracy of the services offered.
Where 10400's liability cannot be fully excluded under applicable law, our maximum liability to you is limited to the total amount you have deposited in the thirty (30) days preceding the claim. Users are advised to play responsibly and not to wager more than they can afford to lose.
Account Suspension & Closure
10400 reserves the right to suspend or close a user's account at any time and without prior notice in the event of a breach of these terms, suspected fraudulent activity, a request from the relevant authorities, or other reasonable operational grounds deemed necessary by the platform management. In cases of account closure due to a terms violation, any remaining balance may be withheld pending an investigation conducted by our team.
Intellectual Property
All content on the 10400 platform — including brand names, logos, graphic designs, software, text, and other visual elements — is the property of 10400 or its respective licensors and is protected under Malaysian intellectual property laws. You may not reproduce, distribute, modify, or use any part of this content for commercial purposes without the express written consent of 10400. Any infringement of these intellectual property rights will be subject to appropriate legal action.
6. Third-Party Links, Changes to Terms & Governing Law
Third-Party Links
The 10400 platform may include integrations with third-party services such as game providers, payment gateways, and other content providers. 10400 is not responsible for the privacy practices, policies, or content of these third parties, who may have their own separate terms and conditions. Use of any third-party services is at your own risk and subject to the relevant third party's terms, which you are encouraged to review before use.
Changes to These Terms
10400 reserves the right to modify, add to, or amend these Terms & Conditions at any time without prior notice to users. Any changes take effect immediately upon publication on the platform, and it is your responsibility to review these terms periodically to stay informed of the latest applicable conditions. Continued use of the platform after changes are published constitutes your full acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the applicable laws of Malaysia. Any dispute arising from or in connection with these terms, or the use of the 10400 platform, shall be subject to the exclusive jurisdiction of the relevant courts in Malaysia. If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it valid, while the remaining provisions continue in full force and effect.
For any enquiries regarding these terms or the platform's policies in general, you may reach our team at [email protected]. We also encourage users to read Privacy Policy and Responsible Gaming ours for a complete picture of how the 10400 platform operates transparently in the interest of its users.
Have Questions About These Terms?
If anything is unclear or you need further clarification, our FAQ section addresses many common questions about using the platform. Or simply register and start using 10400 today.