10400 Welcome Bonus — Start with More
This page covers everything you need to know about the new member bonus offer at 10400 — from how to claim it, the basic requirements, to eligible games. Read through it first, then decide.
What Exactly Is a Welcome Bonus?
The Welcome Bonus is a special offer for first-time users who register a new account at 10400. When you make your first deposit, the platform adds extra value to your account — giving you a larger starting balance than what you deposited on your own.
This is not an offer that gets added automatically with no strings attached. Like all online bonuses, there are wagering requirements that must be met before the bonus value can be converted into withdrawable cash. Understanding these requirements upfront is the most important thing to do before claiming any bonus.
Who Is This Offer For?
This offer is exclusively for new members who have never registered an account with 10400 before. Once your account is created and your first deposit is made, you'll be eligible to review and claim any available bonus at that time.
Existing users with an active account are not eligible for the Welcome Bonus, but can still benefit from ongoing promotions listed at Promotions page. If you don't have an account yet, the first step is to sign up and follow the instructions provided.
Bonus Offer Overview
Basic details typically associated with this type of bonus — check the current offer after logging in for exact information.
| Dimensions | General Details | What to Check |
|---|---|---|
| Bonus Types | First Deposit Bonus (New Members) | Deposit match percentage |
| Wagering Requirement (Rollover) | Typically between 5x to 15x the bonus value | Check current terms after registration |
| Validity Period | Typically 7 to 30 days from the date of claim | Expired bonuses cannot be used |
| Eligible Games | Slots, Live Casino, and select sports | Check the game exclusions list |
The information above is a general overview. Exact terms and conditions for the current offer can be reviewed on the promotions page after you log in.
Terms to Understand Before Claiming
Six of the most commonly misunderstood terms when it comes to online bonuses.
The total amount you need to wager before the bonus value can be withdrawn. Example: an RM 50 bonus with a 10x rollover means you need to wager RM 500 before those funds can be cashed out.
The minimum deposit amount required to activate the bonus. Deposits below this threshold will not trigger the bonus offer, even if you have registered as a new member.
The time window given to meet the rollover requirements before the bonus expires. Expired bonuses will be automatically removed from your account.
Some games do not count towards rollover calculations or cannot be played using bonus funds — typically games with very high RTP or certain games within specific categories.
Some bonuses have a maximum cap on how much can be withdrawn from winnings made using bonus funds. Check this condition before planning any withdrawal.
Your account may show two separate balances — real money (your deposit) and bonus funds. These work differently when it comes to withdrawals. Real money can be withdrawn at any time, while bonus funds are subject to rollover requirements.
How Is Rollover Calculated? A Simple Example
Say you deposit RM 100 and receive a 100% match bonus, bringing your bonus balance to RM 100. If the rollover requirement is 10x the bonus value, you'll need to wager a total of RM 1,000 before the bonus funds become eligible for withdrawal.
Every eligible bet you place counts toward the total rollover amount. For example, if you wager RM 50 on one slots round and RM 75 on the next, your cumulative total is RM 125 — leaving RM 875 still to go. This continues until the full rollover is met or the bonus validity period expires.
Important note: wagers placed using your real money (not bonus funds) typically also count towards the rollover calculation, depending on the current offer terms.
| Scenario | Amount (MYR) |
|---|---|
| Your deposit | RM 100 |
| 100% match bonus | RM 100 |
| 10x rollover on bonus | MYR 1,000 required to be wagered |
| Accumulated wagers after 5 sessions | RM 420 |
| Remaining rollover balance required | MYR 580 |
The example above is for illustration purposes only. Actual amounts depend on the terms of the current offer.
How to Claim Your Bonus on Mobile
The entire process — from registration to claiming your bonus to starting play — can be completed entirely on your phone without switching to a computer. The 10400 interface is designed for smaller screens, keeping buttons and instructions easy to read and tap.
After registering via the registration form, make a deposit using your preferred method — TNG, FPX, Maybank, or CIMB. Once the deposit is processed, check the promotions section in your account to see if an active bonus offer is available to claim. Some offers are credited automatically, while others require you to manually click "Claim".
If you run into any issues during this process, refer to FAQ page for a step-by-step guide, or contact customer support directly from within the app.
Where Can Bonus Funds Be Used?
Bonus funds can generally be used across several main game categories at 10400. Slots are the most common category that receives full bonus value — every spin placed with bonus funds counts towards the rollover.
Live Casino games such as baccarat and blackjack are also generally eligible, though some table games may only contribute at a set percentage towards the rollover. Sports Betting eligibility depends on the current offer terms — some bonuses may exclude sports entirely or only cover specific competitions.
Game Categories and Typical Eligibility
- Slots — Generally fully eligible
- Live Baccarat — Generally eligible, check contribution percentage
- Blackjack — Usually partially eligible
- Sports — Subject to offer terms
- Progressive Jackpot Games — Check specific terms
First Deposit — The Most Critical Step
The Welcome Bonus is only triggered when you make your first deposit. This means the method and amount you choose to deposit directly affects the bonus value you receive.
Supported Deposit Methods
- TNG eWallet — Instant, the most popular option in Malaysia
- FPX — Direct transfer from any Malaysian bank
- Maybank2u — Direct for Maybank users
- CIMB Clicks — For CIMB users
Make sure your deposit meets the minimum threshold required for the current bonus offer. Deposits below the minimum will not trigger the bonus, even if your account is new. For more details on deposit limits, check FAQ ours.
Don't Wait — This Offer Is Time-Limited
The Welcome Bonus is for new registrations only. The longer you wait, the more opportunities pass you by. Sign up now and check the active offers in your account.
Your Account is Protected — Not Just a Promise
All activity on 10400 — including deposits, bonus claims, and withdrawals — is conducted over an encrypted SSL connection. This means your financial data and personal information cannot be intercepted by third parties while in transit between your device and our servers.
On the fairness side, slot machines and number-based games use a Random Number Generator (RNG) system to ensure every outcome is completely random. No pattern can be predicted or manipulated — this protects players from any unfairness that could arise in systems that are not properly audited.
Three Layers of Protection
- SSL Encryption — Your data is protected during transmission
- Account Security — Two-factor authentication available
- RNG Fairness — Game outcomes are fully random
What Most People Overlook
This information panel covers the points that new users most often overlook when dealing with bonuses.
Read the Terms Before You Deposit
Many users go straight to depositing without reading the bonus terms first. As a result, they may find the rollover requirement higher than expected, or that their favourite games don't count. Take 2 minutes to read the current offer terms after registering — it saves a lot of confusion later.
The current offer terms can be found in the promotions section of your account after logging in. If anything is unclear, contact customer support or check FAQ for further clarification.
Don't Withdraw Before Your Rollover Is Complete
Withdrawing before the rollover requirements are fully met may result in your bonus balance being automatically forfeited. Your real money deposit can be withdrawn at any time, but the bonus funds will be lost if you withdraw too early.
Track your rollover progress through the account section. Once the rollover is complete, you're free to withdraw everything in your account, including any winnings from the bonus funds.
Explore More on the Platform
Now that you understand the bonus, the next step is to explore what's available on the platform.
Slots are the most commonly eligible category for bonus fund usage. With hundreds of titles from leading providers, it's the best place to start your journey and rack up rollover faster. Browse all options on the Slots page.
If you prefer a table setting with a real dealer, Live Casino offers baccarat, blackjack, and roulette in real time. Check the Casino page for available live game options and confirm your bonus terms cover this category.
Welcome Bonus FAQs
Five questions most frequently asked by new members.
Your Registration Details Are Protected
When you register a new account at 10400, the information you provide — including your phone number and account details — is handled in accordance with our Privacy Policy platform. Your data is not shared with third parties without your consent.